Privacy policy

The confidentiality of your personal data is one of the main concerns of AB Property Services S.R.L., based in sector 3, bld. Camil Ressu, no. 2, Bucharest, as a data operator.

This document is intended to inform you about the processing of your personal data, in the context of using the website, which we will refer to as “the website”.


  1. Categories of personal data processed
  2. Purposes and bases of processing
  3. The duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Privacy of Minors
  8. Changes in Privacy Policy


  1. Categories of personal data processed
  2. If you are a customer of the website, it will process your personal data, such as:
  • Name and surname
  • Phone number
  • Email address
  • Data related to how you use the site (for example, your behavior / preferences / habits within domains)
  • As well as any other categories of data that you provide directly in the context of creating the user account or in any other way resulting from the use of the site.


  1. If you are a visitor to the site, it will process your personal data that you provide:
  • Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
  • Indirectly, data such as: IP address, browser used, browsing time, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our site, information or products viewed / searched for, duration of visits to certain pages, information regarding the interaction with the pages (e.g. scrolling, clicks, mouse moves), data about user behavior.


  1. Purposes and bases of processing

If you are a visitor to the website, [website owner] processes your personal data as follows:

  • for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by [website owner], through the site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to the processing of data for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the website.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications.

Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, and to monitor traffic and improve your experience on the site.

Basis: The processing of your data for this purpose is based on the legitimate interest of [website owner] to ensure the correct functioning of the website, as well as to permanently improve the experience of website visitors, including by solving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.


  1. The duration for which we process your data

We will process your personal data as much as is necessary to achieve the processing purposes mentioned above.

In the situation where you are a customer and you exercise the option to delete your user account, by pressing the “delete account” button in the “my account information” section, this action will be interpreted as your option to unsubscribe from receiving commercial communications through that we keep you informed about the products and services offered through the site.

In this regard, if you choose to delete your user account, we will no longer send you e-mails and / or SMS messages of this kind.

However, we would like to inform you that deleting your account will not automatically delete your personal data.

If you want your personal data to stop being processed or if you want the data to be deleted, you can exercise your rights detailed in point 6 below.

If you request to delete the account, but there is at least one active order on that account, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for marketing purposes, the processing of your personal data for this purpose will cease, but without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.


  1. Disclosure of personal data

We do not rent / sell your personal data to third parties.

In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, named, if necessary, as authorized persons by the Operator.

They are contractually bound to maintain the confidentiality of the data and use it exclusively for the purpose for which it was provided.

We may also disclose your personal data to the central / local public authorities, in the following cases listed:

  • for website administration
  • in situations where this communication would be necessary for awarding prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by through the website;
  • to maintain, customize and improve the website and the services provided through it
  • to perform data analysis, testing and research, monitor usage and activity trends, develop security features and authenticate users
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law
  • when the disclosure of personal data is provided by law, etc.


  1. Transfer of personal data

The personal data provided to can be transferred outside of Romania, but only to countries in the European Union.


  1. Your rights

Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:

  • the right to information – the right to receive details regarding the processing activities carried out by, as described in this document;
  • the right of access to data – the right to obtain confirmation from the party regarding the processing of personal data, as well as details regarding the processing activities such as the way in which the data are processed, the purpose for which the processing is done, the recipients or the categories of recipients of data, etc.;
  • the right to rectification – the right to obtain the correction, without justified delay, of inaccurate/unjustified personal data, as well as the completion of incomplete data;
  • the right to delete data, without undue delay, (“the right to be forgotten”) – certain conditions apply; It is possible, following the data deletion request, to anonymize these data (thus depriving them of their personal character) and continue processing them for statistical purposes under these conditions;
  • the right to restrict processing, under certain conditions;
  • the right to data portability – the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as the right to have this data transmitted by another data operator, to the extent that the conditions stipulated by law are met;
  • the right to opposition

– in terms of processing activities, it can be exercised by submitting a request as indicated below;

– at any time, for reasons related to the particular situation in which the data subject finds himself, that the data concerning him be processed on the basis of the legitimate interest of or on the basis of the public interest, except in cases where he can demonstrate that he has legitimate and compelling reasons which justifies the processing and which prevails over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;

– at any time, free of charge and without any justification, that the data concerning her be processed for direct marketing purposes.

  • the right not to be subject to an automated individual decision – the right not to be the subject of a decision taken solely on the basis of automated processing activities, including profiling, which produce legal effects concerning the data subject or similarly affect him in a significant measure;
  • the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent you consider necessary.

For any additional questions about how personal data is processed and to exercise your rights mentioned above, please contact the email address:


  1. Privacy of Minors

Does not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

If we come into possession of such information in error and are notified, we will obtain appropriate parental consent to use that information or, if that is not possible, we will delete the information from our servers.

If you want to notify us of the receipt of information about persons under the age of 18, please contact us by email at


  1. Changes in Privacy Policy

We reserve the right to change this privacy policy. In case of major changes in the future, you will be notified by email (if possible) or by displaying a specific message on the website.

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